Purchasing or using HiQloud services, this Refund Policy is accepted.
HiQloud provides cloud hosting services based on usage, infrastructure allocation, and operational costs. Refunds are offered only under specific conditions described in this policy.
HiQloud may offer a free trial for selected services.
Refund eligibility depends on the type of service purchased. Refunds may apply to:
Refunds do not apply to:
HiQloud uses pay-as-you-use and hourly pricing models.
This ensures fair and accurate pricing for all customers.
To request a refund, follow the steps below:
Once approved:
The following are not eligible for refunds:
These charges reflect actual service usage or external costs.
Account termination affects refund eligibility.
HiQloud reserves the right to prevent misuse.
This ensures fairness for all users.
This Refund Policy may be updated.
For refund-related questions or requests:
Important Note: This Refund Policy is a general template and does not replace legal advice. Review by a legal professional is recommended before final publication.